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Quality & Service
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All activities and products of ELCON are part of a continuous quality control. This is underwritten by our quality management system. We are certified according to DIN EN ISO 13485 (ISO 13485:2003). We are registered in the US market under the FDA number 8043816.
We place our highest aim on optimised processes in all parts of our company – in the administration, distribution also in construction and production. This is the basis to satisfy the demand of the global market and our high target today and in the future. We are always in personal touch with our customers all over the world, linked with regular visits. We participate in exhibitions and congresses all over the world. In such a way we inform experts and have an interchange of ideas. To satisfy the needs of our customers without delay we have a big and well sorted stock. So we meet the special requirements of our customers. All ELCON surgical instruments have a 10 year’s guarantee for defects in material and workmanship when used normally for its intended purpose. Excepted are ELCON TUNGSTENCUT and ELCON TUNGSTENGRIP instruments. The period of guarantee for these instruments is 3 years. |